FAQ - Crown Coast | CrownCoast

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FAQ


Welcome to CrownCast.com help section. You can also contact us here if you do not find the answer to your question.


Q:
 How to shop on CrownCoast.com?

A: It is very simple to shop on CrownCoast. You just need to follow these steps:

Step #1: Find an item you wish to purchase, add it to your shopping cart by entering the quantity and clicking on the Add to Cart button. 

Step #2: Once you are all finished shopping, click on Checkout button found near the top and right of the page next to "View Cart".

Step #3: You will then be prompted to Sign-in with your Crowncoast.com account, or continue without making an account. Creating an account will allow you to look up previous orders and details but it is not necessary. To complete your order just enter your billing information, including both your shipping and billing addresses as well as shipping preference.

Step #4: Review your order.

Step #5: Select payment type and enter appropriate credit card, check or bank account information. Click on the 'Place Order' button and get ready to receive your product!

Q: Does Crown Coast ship Internationally?

A: We don't ship internationally at the moment, but we hope to offer your area some options soon.

Q: How long does it take to ship my product?

A: All orders are shipped directly from our warehouse within 24-28 hrs for your convenience and maximum efficiency.

Q: How long should I wait for my product to arrive?

A: Your product will arrive within 5-8 Business days.

Q: Does Crown Coast products come with a warranty?

A: Crown Coast engineers quality, durability, and reliable products. We stand by our products for a lifetime warranty. Any problems with your purchase it is replaced or you get a refund! Please contact us for return requests.

Q: Do you offer free shipping?

A: We offer free standard shipping for all USA orders. 

Q: What is the life expectancy of the WindHERO Pro?

A: Our remarkable WindHero Pro Travel Umbrella is rated for high winds with a full size wind-tunnel tested canopy, tough enough to endure 60+ MPH Gusts. Durability Certified for 6,000 canopy openings provides long term reliability you can count on.

Q: What else should I know about WindHero Pro?

A: Our products are 100% Polyester Canopy, a non-absorbent synthetic polymer that's water repellent, abrasion resistant, mold and mildew resistant. Treat with an Anti-Corrosion layer the stainless steel frame will not rust. A single Open/Close button set in a pliable non-split Rubber Comfort grip handle.